Server Authorization
To turn on RFgen server services, a RFgen authorization certificate is required for each server where the RFgen server is installed. This requirement includes RFgen servers used for load balancing, clustering and backup. If your Sales representative has not activated your server, you can also send an email request to RFgen Support or activate it using the link in the Mobile Unity Platform Console.
If the server service is paused (suspended), check if your server needs to be authorized.
To authorize by web see the topic Authorization by Web, or Authorize by Phone, or Authorize by eMail.